Last updated: November 17, 2025

Amazon Tour (“we”, “our”, or “us”) operates the website amazontour.com.br, which presents travel packages, tours, and accommodation options in Belém do Pará, Brazil.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or contact us to request information or make a reservation.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

• IP address
• Browser type and version
• Device information
• Pages viewed and time spent on the website
• Referring website and navigation paths

This information is used for website performance, analytics, and improvements.

1.2. Information You Provide Voluntarily

You may provide personal information when:

• Contacting us through WhatsApp
• Sending an email
• Filling out a contact form
• Requesting travel information or a reservation
• Subscribing to our newsletter (if applicable)

The personal information you provide may include:

• Name
• Phone number
• Email address
• Number of travelers
• Travel dates and preferences
• Any other information you choose to share

2. WhatsApp Redirection

Our website allows users to request reservations via WhatsApp.
When you click the WhatsApp button, you will be redirected to WhatsApp, which is a third-party platform with its own Privacy Policy.

Any information shared through WhatsApp (such as your name, travel preferences, accommodation choices, and booking details) will be used solely for:

• Responding to your inquiries
• Providing quotes
• Confirming reservations
• Customer support

We do not control how WhatsApp processes your data and recommend reviewing WhatsApp’s Privacy Policy.

3. How We Use Your Information

We may use your personal information for the following purposes:

• To respond to your messages and inquiries
• To provide information on travel packages and accommodation
• To process and confirm reservations
• To communicate important updates about your booking
• To improve our website and services
• To maintain security and prevent fraud

We do not sell personal information under any circumstances.

4. Legal Basis for Processing

Depending on your location, we may rely on the following legal bases:

• Consent: when you contact us voluntarily or subscribe to communications
• Legitimate Interest: website analytics, customer service, and communication
• Contract Performance: when processing reservation-related information

5. Sharing of Personal Information

We may share your information only with:

• Tourism partners and accommodation providers when necessary to confirm your reservation
• Service providers such as email and hosting platforms
• WhatsApp, when you initiate communication through the platform

We do not share personal data with third parties for advertising or commercial purposes.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, including:

• Inquiry messages: kept for operational needs
• Reservation information: may be retained for legal, administrative, or financial requirements

When data is no longer needed, it will be securely deleted.

7. User Rights

Depending on applicable laws (including LGPD and GDPR), you may have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent at any time
• Request data portability
• Object to certain uses of your information

To exercise any of these rights, contact us at the email listed below.

8. Cookies and Tracking Technologies

We may use cookies, analytics tools, and tracking technologies to improve your browsing experience.

These may include:

• Google Analytics
• Functionality cookies
• Performance cookies

You can manage or block cookies through your browser settings.

9. Links to External Websites

Our website may contain links to third-party websites, including:

• WhatsApp
• Social media
• Travel partners
• Map services

We are not responsible for the privacy practices of external sites.
We recommend reviewing each external website’s Privacy Policy.

10. Data Security

We take reasonable technical and organizational measures to protect your information, including:

• Secure servers
• Restricted access to personal data
• Encrypted communication when applicable

However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date at the top.

We encourage you to review this policy periodically.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Amazon Tour
Email: amazontourtrips@gmail.com
WhatsApp:+55 (91) 98140-8086 | +55 (91) 98180-632
Website: amazontour.com.br